Shipping policy
Shipping
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All U.S. orders will be shipped within approximately one week. For international orders, shipping times will vary by country.
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If you have not received an email confirmation within one week of placing your order, please check your spam or promotions folder.
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All orders will have a 3-5 day production fulfillment time period. This means we will fulfill your order within 3-5 days and ship it out. Depending on where you live, it may take additional days on top of the 3-5 days for you to receive your order.
- Preorder: (2 -8 Weeks) Each item is handmade and made uniquely just for you. This process usually takes about 2 weeks or more, depending on your order's item(s). Processing time adds a week. Once your order is complete, you will receive your tracking information & then your package will arrive in 3-5 business days.
ESCAPE DEPT IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. ALL SHIPMENT PRICING IS BASED ON WEIGHT. INTERNATIONAL SHIPMENTS MAY BE SUBJECT TO DUTIES AND TAXES.